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Help Pages > Ordering

Ordering

Placing an Order

When you have identified a product that you wish to buy (see Finding Products), click Add to basket. (This does not commit you to buying the item. You can change your mind later.)

The item you have selected will now appear in your 'shopping basket'. If you want more than one, click More repeatedly until the basket contains the number you require.

If there are other products that you are interested in, click Carry on Shopping or click the Back button on the browser toolbar to return to the previous page.

When your basket contains everything you want, click Proceed to checkout.

Note: You may cancel the order at any stage

You will be asked to enter your email address and password. If this is the first time you have placed an order. you will be asked to confirm your password.

Follow the instructions on the screen. When you have confirmed the billing and delivery addresses, you will be asked to specify your preferred method of payment.

If you chose to pay by credit or debit card, click Payment details when the order re-appears. If you selected any other method of payment, click Place Order at this point.

Card payments are processed by our Payment Service Provider, which is a secure site. The card details you enter are not visible to us.

On completion of the payment process, the Checkout - Order Complete appears, showing your order number. If you chose to pay by other means than credit or debit card, this screen will explain what to do next.

You will receive an email confirming your order.

If you have searched thoroughly and still can't find the answer to your question in our help pages, then please email the webmaster, who will do his best to help you.

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